Shipping policy

BRIORA | SHIPPING POLICY

Last updated: August 10, 2026

At Briora, we want your order to arrive safely and within the timeframe you expect. This Shipping Policy explains where we currently ship, our delivery estimates, and what to expect after placing an order.

1. WHERE WE SHIP

Briora currently ships to:

- United States
- Canada
- United Kingdom
- Australia
- New Zealand

Shipping availability and options are displayed at checkout based on the delivery address provided.

2. SHIPPING COST

Briora currently offers **free standard shipping** on eligible orders to the countries listed above.

The available shipping option and any applicable charges, if different from the standard shipping offer, will be displayed at checkout before you complete your purchase.

3. ESTIMATED DELIVERY TIMES

Our current estimated standard delivery windows are:

- United States: 6–11 business days
- Canada: 8–13 business days
- United Kingdom: 4–7 business days
- Australia: 6–11 business days
- New Zealand: 4–9 business days

These are estimated delivery windows, not guaranteed delivery dates.

Delivery times may vary depending on the destination, carrier operations, customs processing, peak periods, weather, and other circumstances outside Briora's reasonable control.

4. ORDER PROCESSING

Orders are processed after payment has been successfully received.

Processing and fulfillment may take additional time before an order is handed to the shipping carrier.

Once your order has been shipped, you may receive tracking information where tracking is available for your shipment.

5. TRACKING

When tracking information is available, it will be provided to you through the contact information associated with your order.

Tracking information may take some time to become active after an order has been shipped.

Please allow reasonable time for the carrier's tracking system to update before contacting us about a tracking number that has not yet shown movement.

6. CUSTOMS, DUTIES, AND IMPORT FEES

Orders shipped internationally may be subject to customs procedures, duties, taxes, or other import-related charges depending on the destination country's laws and requirements.

Where such charges are applicable and are not collected by Briora at checkout, they may be the responsibility of the customer.

Briora does not control customs processing times or the charges imposed by a destination country's authorities.

7. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing your purchase.

If you realize that you entered an incorrect or incomplete address, contact us as soon as possible at itsbibribri265@gmail.com.

Because orders may enter fulfillment shortly after purchase, we cannot guarantee that an address change can be made before shipment.

Briora is not responsible for delays, failed delivery, or additional costs caused by incorrect or incomplete shipping information provided by the customer.

8. DELIVERY DELAYS

While we work with our fulfillment and shipping partners to deliver orders within the estimated timeframe, delays can sometimes occur.

Possible causes include the following:

- Carrier delays.
- Customs processing.
- Severe weather.
- Public holidays.
- High-volume periods.
- Transportation disruptions.
- Incorrect or incomplete delivery information.
- Other circumstances outside Briora's reasonable control.

A delivery delay does not automatically mean that an order is lost.

If your order has exceeded the expected delivery window, please contact us so we can review the shipment and help determine the appropriate next step.

9. LOST, STOLEN, OR MARKED-AS-DELIVERED PACKAGES

If tracking shows that your package has been delivered but you cannot locate it, please first check around your delivery address and with household members, neighbors, building management, or the applicable carrier.

If the package still cannot be located, contact us at itsbibribri265@gmail.com with your order number and tracking information.

Briora will review the situation and determine the appropriate next step based on the circumstances and information available.

10. RETURNED OR UNDELIVERABLE PACKAGES

If an order is returned to Briora because the address provided was incorrect or incomplete, the package was refused, or the package was not collected when required, additional shipping costs may apply if the customer requests reshipment.

If a refund is requested instead, the applicable circumstances will be reviewed in accordance with our Return & Refund Policy.

11. CONTACT US

If you have questions about your order or shipping, please contact us:

Briora
Email: itsbibribri265@gmail.com
Phone: 7169042454
Address: 40 Ward St, Salamanca, New York 14779, United States

Please include your order number when contacting us about an existing order so we can assist you more efficiently.

12. IMPORTANT NOTICE

Shipping estimates are provided in good faith based on the delivery options currently available to Briora customers. They are not guarantees of a specific delivery date.

Nothing in this Shipping Policy is intended to limit or exclude any consumer rights that cannot legally be limited or excluded under applicable law.